Prizes Claimed at Claim Centers and at Texas Lottery Commission Headquarters Fill out a Claim Form online and print for postal mailing.Texas Lottery Commission Headquarters in Austin.If they choose to pay by money order, they may not charge the player any fee for the money order. They have the option of paying by check or money order. Retailers are not required to keep cash on hand to pay all tickets. Please call to make an appointment for processingĪll retailers are authorized, but not required, to pay prizes of $599 or less. Claim Your Prize Prize Amountįill out a Claim Form online and print for postal mailingĭallas, Fort Worth, Houston and San Antonio Claim CentersĪbove $5 Million, all Lotto Texas®, Powerball® and Mega Millions® jackpot prizes, and prizes paid by annuities must be processed at Texas Lottery headquarters in Austin. Please allow 6-10 weeks for claims that are mailed in to be processed. We recommend that players contact the Texas Lottery® claim center in their area, or call 80, for hours of operation and to be certain they have all the necessary information prior to traveling to Austin or any Texas Lottery claim center. This table illustrates where you can claim different prize levels.
